Step 1. Use a Corrugated Box

Whenever possible, use a new box. The more times a box is used, the more it loses its original protective qualities, so a previously used box may not adequately protect your shipment. If you must reuse a box, make sure it is rigid and in excellent condition with no punctures, tears, rips, or corner damage, and that all flaps are intact. Remove any labels and all other shipment markings from the box. Choose a box strength that is suitable for the contents you are shipping. Weight limits printed on the Box Maker’s Certificate (found on the bottom flap of most boxes) are intended for palletized freight shipments, not for shipments through small parcel carrier environments.

Step 2. Provide Internal Protection

It is important to cushion the contents of your package properly. Please be sure that you wrap each item separately. Fragile articles need separation from each other, and from the corners, sides, top, and bottom of the box. Each item should be surrounded by at least two inches (5.08 cm) of cushioning and be placed at least two inches (5.08 cm) away from the walls of the box. This prevents product-against-product damage and protects contents from shock and vibration, which can pass from the outside of the box to the contents. Please use proper cushioning material, combined with a strong outer container, to protect your shipment fully. Make sure you use enough cushioning material to ensure that the contents do not move when you shake the container.

Step 3. Use Proper Labeling

For fast and efficient delivery, keep these points in mind when labeling your package:

  • Always include the recipient´s postal code with the complete street address. For international shipments, include a contact name, telephone number, and postal code.
  • Please include the apartment or unit number, if applicable.
  • Place the shipping label on the top of the package. To avoid confusion, place only one address label on the package. If you are using a packing slip, place it on the same surface of the package as the address label.
  • Do not place the label over a seam or closure or on top of sealing tape.
  • Remove or cross out old labels or markings on a used box.
  • Always include your complete return address, including full street address and postal code. For international shipments, include a contact name, telephone number, and postal code.
  • Place a duplicate label or other form of identification inside your package.